Last Updated: October 18, 2018
Information We Collect
We collect identifying information from or about you in connection with your use of, participation with, or your submissions to, the Site (collectively, the “Collected Information”) when you choose to provide such information, such as when you (i) contact us; (ii) purchase tickets or submit deposits for tickets; (iii) purchase products such as clothing through the Site; (iv) create an account profile; (v) participate in polls, surveys, contests, sweepstakes and/or promotions via the Site; or (vi) apply for a job posting. This Collected Information can include, without limitation, your (i) name; (ii) address; (iii) data of birth; (iv) phone number and/or mobile phone number; (v) email address; (vi) username; (vii) credit card number and billing information; (viii) work and educational history; and (ix) current employer and/or business name. We also collect your Internet Protocol (“IP”) address, browser type, and web log data.
In order to continuously improve services, we may also ask you to provide additional information regarding your demographics, interests, and contact preferences.
If you are a parent or guardian of a minor, you may be asked to provide certain Collected Information about such minor in order to obtain the services available on the Site.
Automatically Collected Information and Anonymous Information
Each time you visit the Site, we collect some information to improve the overall quality of your online experience.
Aggregated Data. We collect aggregate queries for internal reporting and also count, track, and aggregate each visitor’s activity into our analysis of general traffic flow at the Site. To these ends, we may merge information about you into aggregated group data. In some cases, we may remove personal identifiers from Collected Information and maintain them in aggregate form, which may later be combined with other information to generate anonymous, aggregated statistical information. Such anonymous, group data may be shared on an aggregated basis with our affiliates, business partners, service providers and/or vendors; if we do so, we will not disclose your individual identity.
Web Server Log Data and IP Addresses. Log data that we collect may include information such as browser type, browser version, the pages of our Site that you visit, the time and date of your visit, your browsing pattern on the Site and/or click stream, the time spent on those pages, other statistics, and your IP address. An IP address is a number that automatically identifies the computer or device you have used to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet service provider. We may use IP addresses to conduct website analyses and performance reviews and to administer the Site, although we will not combine traffic data with user accounts.
By placing Cookies on your device, the Company’s and its third-party service providers’ servers passively gather information about all visitors’ use of the Site for several reasons, including, but not limited to: (i) statistics collection and analysis; (ii) Site optimization, analytics (as described below); (iii) market research; (iv) and maintenance of user login information. The information that we and our third-party service providers track with cookies includes, but is not limited to: (i) the type of browser (such as Google Chrome or Internet Explorer) and Internet-connected devices being used to access the Site; (ii) your IP address; (iii) your home domain or Internet service provider; (iv) your referrer URL (which is the URL for the Site that you were viewing prior to visiting the Site); (v) how you were directed to the Site; (vi) which specific pages you access on the Site; (vii) how long you view each page; (viii) the time and date you access the Site; and (ix) the total number of visitors to the Site and any portions thereof.
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Site (or some portion thereof) and its capabilities, or cause some features of the Site to function improperly or more slowly.
Google Analytics and Web Beacons
Some of the areas of the Site may contain electronic images known as web beacons that allow the Company, and its third-party providers or affiliates, to count and track users who have visited certain portions of the Site, and to be used in conjunction with cookies to compile aggregate statistics about website usage. A web beacon is an electronic image (also referred to as an “action tag,” “single-pixel,” or “clear GIF”) that is commonly used to track the traffic patterns of users from one web page to another in order to maximize web traffic flow and to otherwise analyze the effectiveness of the website. Some web beacons may be unusable if you elect to reject their associated cookies.
Web beacons collect only limited information and do not collect any of your personal information. Specifically, the Company plans to use a type of web beacon known as a “retargeting pixel,” which will allow users to receive targeted advertising from the Company via certain social media websites, including Facebook.com.
How Do We Use the Information That We Collect?
We, and our third-party services providers, collect and use the Collected Information only (i) to operate the Site and to deliver our services, including to provide certain services and improve the user experience, address Site integrity or security issues; (ii) to conduct research and analysis to maintain, protect, develop, and improve the Site; (iii) to sell certain merchandise; (iv) to provide you with requested information; and (v) for our everyday business purposes.
If you provide your email address, we may send you administrative and promotional emails regarding the Company or any third-party entity or individual affiliated with individual members of the Company, newsletters or information, or communicate with you for any other legitimate and lawful business purposes. Where required in the relevant jurisdiction, we will obtain your consent before sending you promotional emails. If you wish to opt out of information, newsletters or other promotional messages from us, please click the link at the bottom of any such email you receive from us and follow the instructions, or alternatively, you may contact us at firstname.lastname@example.org with the word “UNSUBSCRIBE” or “REMOVE” in the subject line. Your email address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
Additionally, we may retain and use certain Collected Information to facilitate and otherwise address certain inquiries or requests regarding our services or the Site, or respond to your questions or requests for information about or from the Company. We may also use Collected Information as necessary to ensure compliance with any Company policies and any applicable law, regulation or order.
• you expressly authorize the Company to do so,
• it is necessary to allow the Company’s service providers, agents, or other third parties to provide products or services for or to the Company,
• it is necessary in order to provide the Site or our services,
• we are sending you other information that may be useful to you,
• subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on the Company’s behalf or to other entities with whom we have joint marketing agreements,
• it is necessary to protect the confidentiality or security of your records,
• it is necessary in connection with other business purposes, including, without limitation, verifying identity, age, and/or payment details; investigating complaints about the Site; risk assessment; security; fraud and crime prevention/detection; monitoring; research and analysis; marketing; customer purchasing preferences and trends; and dispute resolution,
• it is necessary to comply with law enforcement, governmental mandate, or other legal requirement, if appropriate, for your protection or in connection with an investigation or prosecution of possible unlawful activity,
• subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of the Company or the merger of the Company into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which the Company is not the survivor, or
• it is otherwise necessary for the Company to disclose it as required or permitted by law.
With Whom Do We Share Information That We Collect?
Disclosures to Third Parties Assisting in Our Operations. We may share Collected Information under confidentiality agreements and any legally required data-processing agreements with other companies that work with, or on behalf of, us to provide products and services, such as those that are providing marketing solutions, providing payment processing services, providing cloud-hosting services, analyzing data and usage of the Site, or providing support and maintenance services for the Site, as well as legal, regulatory, audit and other professional advisors. These companies may use your PII to assist us in our operations or for our legitimate business interests. However, these companies do not have any independent right to share this information.
Disclosures under Special Circumstances. We may also disclose Collected Information if we become subject to a subpoena, court order, search warrant, legal process, or governmental regulation or inquiry, or if we are otherwise legally required to disclose information. We may also use and disclose Collected Information to establish or exercise our legal rights, to enforce any of our terms of service, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person. We expressly reserve the right to cooperate with law enforcement authorities in investigating and prosecuting users who violate our rules or engage in behavior that is illegal or harmful to other users.
Business Transfers. As the Company grows and develops its business, it is possible that its corporate structure or organization might change or that it might merge or otherwise combine with, or that it or portions of its business might be acquired by, another company. In any such transactions, customer information general is, and should be expected to be, one of the transferred business assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, your information may be considered a company asset that may be sold or transferred to third parties.
We appreciate your questions and comments about the Site and our services and welcome your messages at our “Contact Us” page, which you can find https://aaf.com/contact. If you correspond with Company through the Site or via email, the Collected Information may include the content of, and metadata regarding, any correspondence you may have with us. We may archive your message for a certain period or discard it.
At certain locations on the Site where information about you may be requested, you are offered an opportunity to opt out of receiving communications from us. You may also review and request changes to your information that we have collected, including the removal of your information from our databases in order to prevent receipt of future communications, by contacting us at email@example.com.
Sweepstakes, Promotions, Contests & Surveys
On the Site, you may wish to participate in certain online polls, surveys, contests, sweepstakes and other promotions that may be offered from time to time by us, a partner, or other entity through which you are using the Site. Participation in these polls, surveys, contests, sweepstakes and promotions is completely voluntary; you have a choice about whether or not to disclose information required to enter. Information requested may include Collected Information such as your name, address, date of birth, phone number, mobile phone number, email address, username, and/or similar information. We use the information you provide to administer the polls, surveys, contests, sweepstakes and other promotions. Subject to applicable contractual or legal restrictions, we also may use the information to communicate with you about our services or products. Any information that you submit to one of our partners or another entity through which you are using the Site in the course of any poll, survey, contest, sweepstakes, or promotion offered by any third party shall be fully at your own risk, and the Company disclaims all responsibility for any losses, liability, damages, or expenses that may arise from your submission of such information
When submitting information, corresponding, making requests for information, and otherwise interacting with the Company and its representatives through or in connection with the Site, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Any promotional email we send to you will contain a link that will allow you to opt out of receiving any further correspondence. If you have created an online account, you may also change your correspondence preferences by logging into your account.
Protecting Your Information
Additionally, in the event that we offer a social engagement feature on the Site, please be aware that these areas may allow you to post, and share with other users, certain messages, content, or other information. We encourage you to be wary of giving out any personal information, or any personal information of others to which you may have access, in such forums. The information you post can be collected and used by other people. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.
Social Media Platforms
Under Age 13. We do not intentionally or knowingly collect information about children under 13 years of age. Any person who provides information to us via the Site represents that he or she is 13 years of age or older. The Site does not knowingly solicit or collect information online from children under the age of 13 without prior verifiable parent consent. If you are under the age of 13, you must ask your parent or guardian to assist you in using the Site. For children under the age of 13 to participate in a trip or activity offered through the Site, such child’s parent or guardian must provide the information necessary for that child to participate in such trip or activity.
If we learn that a child under the age of 13 (or such legally required higher age) has submitted information online without parental consent, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any information we have collected from children under the age of 13, please contact us at firstname.lastname@example.org.
Under Age 18. We may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 18 years of age.
Minors under 18 years of age may have the information that they have provided to us through the Site deleted by contacting us at email@example.com and requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all of our systems and backup systems.
Visiting the Site from Outside the United States
California Residents’ Privacy Rights
Residents of the State of California may request a list of all third parties to whom we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at firstname.lastname@example.org, For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via telephone, and we are not responsible for notices that are not labeled or have not been sent properly, or that do not have complete information. Please allow 30 days for a response.
Do Not Track Requests
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates, although web browsers incorporate and activate this functionality in different ways, and it is not always clear whether users intend these signals to be transmitted. There currently is disagreement, including among participants in the leading internet standards setting organization, concerning what, if anything, websites should do when they receive such signals. We currently do not take action in response to these signals, but, if and when a standard is established and accepted, we may reassess how to respond to these signals.
For More Information
If you have any questions or suggestions about the Site, Company, our services, or our privacy practices, please contact us at https://aaf.com/contact.